The concept of a restaurant loyalty program or better known as restaurant rewards program is usually familiar in restaurant chain as well as independent F&B establishments, to encourage their customers to prefer that particular restaurant brand over others. These guest loyalty programs in restaurants include offering memberships to guests, and in turn presenting them with the food coupons, discounts and reward points when they visit with that particular brand.
So, basically introducing a restaurant rewards program is one way to thank your restaurant’s loyal and frequent guests.
Since guests these days prefer to stick to a restaurant brand they trust, introducing rewards program has become inevitable to maintain the revenue earned. And this is not just for restaurant groups, but also for independent restaurants who want to spread their brand loyalty.
A few sureshot benefits of having rewards program for your restaurant are as below:
So, if you’re not running any loyalty program at your restaurant yet, now’s a pretty good time to start with one.Get started
As a part of loyalty rewards program at your restaurant, eZee iLoyalty helps you set up your promotions and rewards that you’d like to offer to your loyal customers. Either you provide reward points, or give discounts on your special dishes, or offer some referral codes; the loyalty program software manages the whole ball of wax effortlessly. You also get choose when you want to offer the rewards; either on the first visit, or every time they transact or in some other way.
Any customer who gets enrolled in your restaurant’s loyalty program usually has a loyalty card. Using those cards or promotional codes that you might have, your customers can redeem their earned reward points and gifts. eZee iLoyalty lets you define unique rewards such as gifts or merchandise that your customers may value more highly.
With this, eZee iLoyalty has a lot more to offer your restaurant loyalty program management.
Loyalty program cards are the key for your guests to avail the offers you’re running for your members. With eZee iLoyalty, you can restrict a membership card to a restaurant or location; or you can keep it open for the whole of your restaurant chain.
Keep track of your customers’ journey who’ve enrolled in your restaurant rewards program and how they’re putting their membership of your restaurant to use through our loyalty program software.
For your loyalty program management, you’d want your guests’ preferences saved so that you can cater to them well. With eZee iLoyalty, you get all your guests’ information at a single place to give you a clear idea on their requirements.
Attract your guests by informing them about the exciting promotions and reward programs you’re running via emails and SMS from this customer loyalty software. Besides, they’re also notified on each transaction happening on their membership.
Our restaurant loyalty program software also comes with a website widget using which you can showcase your rewards program to the visitors. The members can directly login to their accounts from the widget and keep an eye on the transactions.
You get all the detailed insights of your restaurant reward programs through interactive graphs and charts. Get fully accustomed with the in and out of your loyalty programs at one place.
Different restaurants have different loyalty program models running in place. In accordance with that, they offer several inducements such as menu items for free, discounts, a meal, reward points and so forth.
Yes, definitely. You can centrally manage the loyalty programs of your entire restaurant chain to all the corners with eZee iLoyalty. As per your loyalty programs, you’d either want to restrict the access of your loyalty programs to one restaurant outlet or location or you’d want to keep it accessible at every location. You can manage your loyalty programs efficiently either way.
Not really. But using loyalty cards is the most feasible way to manage your loyalty reward programs. In most cases, a dedicated loyalty membership card is given to your guests.
The reward points, redemptions, transactions, and everything is calculated on these memberships. So you can effectively manage your restaurant reward points without any juggles.
You don't need to separately perform any operations to inform your guests. Our restaurant loyalty program software sends SMS and email directly to your guests and notifies them about each transaction.
Our loyalty program software has an exceptional feature of the website widget which will not only help you promote your loyalty programs, but also let your guests login to their accounts and get familiar with all the transactions, rewards, and details of their loyalty memberships.
Our loyalty management software stores all your guests’ basic information at a single place. It also keeps account of your guests’ special preferences, so that you can cater your guests in the best possible way.
Our restaurant loyalty program software gives you detailed insights into the performance of your various loyalty programs in the form of intuitive graphs. So you can examine how your loyalty programs are performing.
Apart from handling the basics of the loyalty programs, eZee iLoyalty comes with some exceptional features such as website widget, the ability to save guest preferences guests, notification through email and SMS and many more. With such features, not only loyalty programs are sorted, but you can also deliver the best guest service. This is how eZee iLoyalty is different from other restaurant loyalty program software.