Your restaurant’s success is completely dependent on satisfied customers. If you want your customers to come back again and again and stick only to your brand, then it’s important that you introduce a loyalty rewards program to them. This way, it helps you spread brand loyalty and delight your customers by providing them the best experience.
A few sureshot benefits of having a loyalty rewards program for your restaurant are as below:
So, if you’re not running any loyalty program at your restaurant yet, now’s a pretty good time to start with one.Get started
Turning new guests into repeat customers is always a problem with restaurants. Customers love to savor food in various restaurants and your competitors always look for ways to convert your guests to their permanent customers.
You surely don’t want that to happen, right? That’s where flexible restaurant loyalty program software is a must to boost customer delight by offering them food coupons, discounts, and reward points when they visit you.
Now it’s easy to run a loyalty rewards program at your restaurant with our software - eZee iLoyalty. It lets you set up your promotions and rewards for your loyal customers. Whether you want to provide reward points, discounts, or offer some referral codes on food to your customers, you can simply sign-up and manage everything effortlessly. Moreover, our restaurant loyalty program helps you offer rewards in various ways like; when customer visits for the first time, on every transaction, or in any other way you want.
The unique thing about our restaurant loyalty program software is - it is integrated with eZee Optimus and so you can easily view every order of your customers, know about their preferences, and set promotions, discounts, and reward points accordingly. This way, you can define the rewards as per your restaurant’s strategy to attract your new and repeat customers.
With this, eZee iLoyalty has a lot more to offer your restaurant loyalty program management.
The loyalty card management is important and so we’ve developed our restaurant loyalty software in such a way that you can either provide loyalty card or member login details via email to your customers. Moreover, if you’re a restaurant chain - you can restrict or keep a membership open for a particular restaurant or location depending on your needs.
To provide proper restaurant loyalty programs and keep track of how the points and rewards are redeemed, you should know the transaction history of your customers. With this software, you can easily keep a complete track of your customers’ journey who’ve enrolled in your restaurant rewards program. You can check how they’re using the membership of your restaurant through our loyalty program software.
The customer loyalty program for restaurants work well only if you know all about your customers’ tastes and preferences. Our loyalty program management software helps you check your customers’ database and preferences so that you can define your rewards accordingly. Not only that, it makes your work easy by letting you check all your guests' information at a single place.
Aside from creating the best restaurant customer loyalty programs, it is important to notify them about the same. Our customer loyalty software lets you attract guests by informing them about the exciting promotions and reward programs you’re running via emails or SMS. Besides, you can also notify them about each transaction that is happening on using the membership.
To attract new guests, it’s important that you create awareness about your rewards program to the visitors. Hence, our restaurant loyalty program software also comes with a website widget using which you can showcase your reward program to new or existing customers for enrollment. Besides, it helps your members to directly login to their accounts and allows them to keep an eye on the transactions.
No matter how much efforts you’re investing to set up your restaurant rewards program for your customers, if they are not analyzed then they are a waste. Our software not only helps you with loyalty program management but it also lets you get all the detailed insights of your restaurant’s reward programs through the interactive graphs and charts from one place.
Every restaurant offers different kinds of loyalty program models. Some offer a free drink with a meal to repeated customers, 50-70% discount to first-time visitors, discount on some new and unique food on a special day, allow to redeem points on a particular amount of transaction, and so on.
Yes, definitely. Our software helps you centrally manage the loyalty programs of your entire restaurant chain irrespective of their location. Not only that, you can even restrict the access of your loyalty programs to a particular outlet/location or can keep it accessible to every location. Either way, you can manage your loyalty programs effectively.
Not really. However, using loyalty cards is the best way to manage your loyalty reward programs. Most of the restaurants give a dedicated membership card to their guests so that they can calculate reward points, redemptions, transactions, and everything. Hence, you can effectively manage your restaurant reward points without any juggles.
Our restaurant loyalty program software lets you send SMS and email directly to your guests and notifies them about each transaction, which helps you spread awareness about your reward programs. Hence, you don’t need to separately perform any promotions to inform your guests about your promotions or offers.
Website widget is an exceptional feature of our loyalty program software. It is a tool that will not only help you promote loyalty programs but also let your guests login to their accounts and get familiar with all the transactions, rewards, and details of their loyalty memberships.
Through our loyalty management software, you can see all your guests' basic information from a single place. It also stores all your guests' preferences along with the data, so that you can cater your guests in the best possible way.
Yes. you can check detail insights and the performance of your various loyalty programs with the help of our restaurant loyalty program software. It makes your tasks simple by presenting all your insights in the form of intuitive graphs. This way, you can easily analyze as to how your loyalty programs are performing.
eZee iLoyalty not only helps in carrying out the basic loyalty programs, but it also has some exceptional features for both independent restaurants and restaurant chains such as website widget, the ability to store all your guests' preferences, helps you notify your guests about your promotions and everything via email and SMS, and many more. These features will not only help you in managing your loyalty programs but it also lets you deliver the best guest service. Rest, you can use and then you will surely come to know how eZee iLoyalty is different from other restaurant loyalty program software.